Term of Services
Overview
These Terms govern your use and access to the services, products, software, features, and websites (“Services”) provided by Registered State Agent Inc and its affiliates (“Registered California Agent,” “company,” “we,” “us,” or “our”). By using our Services and website, you agree to these Terms and our Privacy Policy, which may be updated periodically. Your continued use of our Services or website indicates acceptance of the latest Terms. If you disagree with these Terms or our Privacy Policy, you should not use our Services or website. Continued use signifies acceptance of the applicable Service descriptions and any additional agreed terms.
These Terms replace any prior agreements or terms and conditions. They do not grant rights to third parties not explicitly mentioned.
Agreement with You
These Terms apply to you as an individual, any entity for which you engage our Services, and any third parties you authorize to act on your behalf. You are personally responsible for adhering to these Terms and must inform any authorized third parties of their obligations under them.
Registered Agent Service and Business Filings
Receiving Legal Documents: As your registered agent, we accept legal documents on your behalf and upload them to your online account. You authorize us to receive up to 15 legal documents annually. A fee may apply for additional documents, subject to change at our discretion. We may open, scan, upload, and transmit these documents as part of our Services. If you experience issues with scanning, you may request the original document within 30 days for a fee. Unless specified otherwise, our registered agent service is limited to receiving and forwarding legal documents. We are not liable for lost mail or non-legal documents.
Regular Documents: Documents received at our addresses that are not from the Secretary of State or related to legal service of process are classified as “Regular Documents.” Depending on the Services you purchase, there may be a limit on the number of Regular Documents we accept without additional fees. Physical document forwarding beyond your purchased limit incurs extra fees. We strive to process documents promptly but are not liable for missed deadlines or time-sensitive documents.
Packages: We do not accept packages or regular mail on your behalf. If a package is delivered, we will refuse or return it. If return is not possible, we will notify you, but we do not assume liability for handling or shipping. You are responsible for shipping and insurance costs if you wish to retrieve a package. Packages will be held for 14 days before disposal.
Document Storage Policy: Uploading documents to our client portal is optional and available as part of your online account. To use this feature, you must create an account. You must not upload unauthorized, illegal, dangerous, or illicit materials. We reserve the right to review and remove content that violates our Terms. If we determine a violation, we may terminate associated Services. Compliance with these Terms is your responsibility.
Intellectual Property License: We may use your name and logo in our customer reference lists without prior consent. If you use our document storage feature, you grant us a non-exclusive, royalty-free license to use stored content for service provision, operational improvement, and technological development. You retain ownership of your intellectual property, while we retain ownership of any service enhancements resulting from its use. This license remains in effect until you delete content, subject to legal retention requirements.
Service Providers: We work with professionals such as couriers, attorneys, and third parties to provide our Services. By using our Services, you consent to this assistance.
Document Destruction: We do not retain original documents indefinitely. Clients should act promptly to request forwarding. Documents are destroyed 30 days after scanning, while Beneficial Ownership Interest Report transcripts are deleted after 90 days.
Electronic Records and Signatures: We may require electronic or hard-copy signatures to process filings on your behalf. By using our Services, you consent to our use of your provided signature without additional authorization.
Accurate Information Requirement: Federal and state regulations necessitate accurate filings. We do not sell your information, but you are responsible for its accuracy. Filings depend on the information you provide, and you must notify us of any changes. Failure to maintain accurate data constitutes a material breach and may result in service termination.
Other Services
All purchased Services, including Registered Agent and Business Filings, are subject to our Acceptable Use Policy. You must provide and maintain accurate information. Free domain names registered through our affiliate cannot be transferred within the first 60 days. If you transfer or cancel within the first year, we may charge a termination or transfer fee equivalent to a one-year registration cost.
Refunds
All purchases are final and non-refundable after 90 days unless stated otherwise. No refunds will be issued for charges older than 90 days, except where required by law or agreed in writing. State filing fees are non-refundable.
SMS/Text Messaging
By providing your mobile number and opting in, you consent to receive SMS messages, including service-related and promotional content. Message frequency varies, but typically does not exceed one per day. Standard carrier rates apply. You can opt out at any time via our website or support team. We are not responsible for failed or delayed message delivery.
Disputes and Resolution
We reserve the right to arbitrate disputes. You agree to resolve disputes individually, without class actions or representative proceedings. Disputes will be governed by California State law and resolved in Ventura County, CA. We may pursue claims in any competent court in your jurisdiction. Claims must be filed within one year. If arbitration is selected, it will be conducted per AAA rules. Costs will be split unless a claim is deemed frivolous, in which case you will bear the cost.
Legal and Professional Limitations
We are a fulfillment service provider, not attorneys, accountants, CPAs, or fiduciaries. Communications are not protected under attorney-client privilege. Our Services do not establish any fiduciary duty.
Indemnification
You agree to indemnify and hold us harmless from all claims, damages, or liabilities arising from:
- Breach of these Terms or our Privacy Policy
- Misuse of our Services
- Providing inaccurate information
- Violating third-party rights, laws, or regulations
- Unauthorized access using your credentials
- Copyright infringement claims related to document scanning or uploads
- Postal service failures or document loss
- Legal actions arising from our role as your registered agent
Intellectual Property Rights
We retain all ownership rights over our Intellectual Property, including trademarks, copyrights, and patents. Your use of our Services does not grant you any rights to our intellectual property. Client feedback is welcome but does not entitle you to compensation or ownership.
Disclaimer of Warranties & Limitation of Liability
Our Services are provided “as-is” without warranties of any kind. We do not guarantee uninterrupted, error-free service. To the fullest extent permitted by law, we are not liable for indirect, special, incidental, or punitive damages. Our total liability is limited to the amount paid for Services in the preceding 12 months.
Waiver, Severability, and Assignment
Failure to enforce any provision does not waive our right to do so later. If any provision is found unenforceable, the remaining Terms remain in effect. You may assign your rights and obligations with prior written notice and approval. We may assign our rights and obligations to any successor entity.
Amendments
We may update these Terms at any time. Changes take effect immediately, and continued use of our Services constitutes acceptance. If you disagree with changes, you must stop using our Services.
Governing Law
These Terms are governed by California State law. Any disputes must be resolved in Ventura County, CA courts.
Force Majeure
We are not liable for service interruptions due to uncontrollable events such as natural disasters, government actions, labor strikes, or other extraordinary circumstances. If such an event persists beyond 60 days, we may terminate Services without liability.
